**Who We Are**



At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward u2013 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.



**The Role**



Join our dynamic team as a Customer Technology Advisor u2013 Resiliency Services, and play a critical role in helping enterprises strengthen their IT resilience against cyber threats, disruptions, and failures. As part of our cutting-edge Go-To-Market team, you will be a key driver in shaping resilient hosting solutions, cyber recovery strategies, and incident response frameworks for our valued customers.



Your Role & Impact



As a trusted advisor, you will:


Engage in consulting, pre-sales, and solution architecture activities focused on resiliency services, including secure hosting, cyber recovery, disaster recovery (DR), and incident response & escalation (IRE).
Lead customer assessments and maturity evaluations to identify gaps in resiliency, backup & recovery, business continuity planning (BCP), and failover strategies.
Collaborate with Kyndryl Consult Partners and technical teams to develop tailored solutions that align with industry best practices and compliance standards such as NIS2, DORA, ISO 27001, and regulatory-specific resilience mandates.
Architect and design cyber recovery solutions, leveraging air-gapped backups, immutable storage, and advanced recovery orchestration to protect organizations from ransomware and other cyber threats.
Provide technical leadership in incident response planning, including tabletop exercises, crisis management strategies, and forensic readiness.
Lead workshops, proof-of-concepts (PoCs), and solution demos to articulate the value of Kyndrylu2019s resiliency and security services.
Drive cross-practice collaborations, integrating cloud resiliency, application continuity, and hybrid IT recovery models into broader customer transformation initiatives.
Engage with technology alliance partners to co-develop and integrate best-of-breed disaster recovery as a service (DRaaS), cyber vaulting, and automated failover solutions.
Act as a subject matter expert (SME) for cyber resilience, secure hosting strategies, and post-breach recovery methodologies.



What Sets You Apart


Deep expertise in IT resilience, hosting, backup & recovery, and cyber incident response.
Strong technical knowledge of DR solutions, cyber recovery architectures, and high-availability environments (e.g., multi-cloud, hybrid IT, mainframe, and containerized workloads).
Experience working with backup & recovery technologies such as IBM Spectrum Protect, Dell EMC Cyber Recovery, Rubrik, Veeam, Veritas, and cloud-native backup solutions.
Understanding of secure hosting principles, including segmentation, high-availability clusters, and operational continuity planning.
Proven ability to consult, architect, and sell resiliency services, aligning technical solutions with customer business objectives.
Strong storytelling and presentation skills, making technical topics compelling to both C-level and technical stakeholders.



Your Future at Kyndryl



At Kyndryl, we offer unparalleled opportunities for career growth in resiliency consulting, cybersecurity, and IT service continuity. Whether you want to deepen your expertise in cyber recovery, expand into hybrid cloud resilience, or lead complex incident response engagements, we provide the platform for your success.



Join us and become a leader in resiliency services, securing mission-critical environments for enterprises worldwide!



**Who You Are**



Youu2019re good at what you do and possess the required experience to prove it. However, equally as important u2013 you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused u2013 someone who prioritizes customer success in their work. And finally, youu2019re open and borderless u2013 naturally inclusive in how you work with others.



Required Skills and Experience



Deep domain knowledge of Services offerings and technical solutions in a practice

Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions

Prior consultative selling experience

Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency



Preferred Skills and Experience



Bachelor's degree or Masteru2019s degree

5 years of experience (minimum) selling technical services for multi-industry customers



**Being You**



Diversity is a whole lot more than what we look like or where we come from, itu2019s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But weu2019re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you u2013 and everyone next to you u2013 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thatu2019s the Kyndryl Way.



**What You Can Expect**



With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter u2013 wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.



**Get Referred!**



If you know someone that works at Kyndryl, when asked u2018How Did You Hear About Usu2019 during the application process, select u2018Employee Referralu2019 and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.