Assistant(e) Commercial ADV CDD 9Mois



Job Posting Title: CUSTOMER SERVICE ASSOCIATE IV

**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**



**Job Overview**



TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TEu2019s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.



**Pourquoi nous rejoindre:**



**En tant que Chargu00e9(e) de relation clients, vous jouez un ru00f4le central dans la satisfaction de nos clients industriels et le bon du00e9roulement du cycle de vente.**



**Missions Principales:**


Ru00e9pondre aux demandes de renseignements techniques, documents techniques, catalogues, notices de cu00e2blages (avec lu2019aide du support technique).
Gu00e9rer les demandes du2019identification du2019une ru00e9fu00e9rence ou du2019une u00e9quivalence vis-u00e0-vis des normes ou spu00e9cifications en vigueur ou de la concurrence (avec lu2019aide du support technique).
Gu00e9rer les demandes du2019extension de produits existants.
Etablir les offres commerciales.
Gu00e9rer le portefeuille de cotations concernant leurs clients (relance du2019offres).
Gu00e9rer la revue des commandes ou marchu00e9s.
Prendre en charge la ru00e9ception, le contru00f4le et la pru00e9paration de la saisie des commandes manuelles et contru00f4le des commandes EDI.
Traiter les avenants de commandes.
Effectuer le suivi du carnet de commandes.
Ru00e9soudre les litiges de prix.
u00catre responsable du traitement administratif des retours suite u00e0 non-conformitu00e9 et/ou tout problu00e8me de livraison
Suivre les stocks de consignation



**Profil Idu00e9al :**


Bac + 2 gestion commerciale/commerce international
Premiu00e8re expu00e9rience ru00e9ussie au sein d'un service clients dans un secteur industriel exigeant
Bon niveau d'anglais u00e0 l'oral et u00e0 l'u00e9crit
Rigueur, sens du service, et esprit du2019u00e9quipe sont essentiels pour ru00e9ussir u00e0 ce poste.



**Competencies**



Values: Integrity, Accountability, Inclusion, Innovation, Teamwork



**ABOUT TE CONNECTIVITY**

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)



**WHAT TE CONNECTIVITY OFFERS:**

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!



Competitive Salary Package

Performance-Based Bonus Plans

Health and Wellness Incentives

Employee Stock Purchase Program

Community Outreach Programs / Charity Events

Employee Resource Group



**IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD**

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com** . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.



Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.



Location:

PONTOISE, 95, FR, 95300



City: PONTOISE



State: 95



Country/Region: FR



Travel: None



Requisition ID: 136404



Alternative Locations:



Function: Customer Service

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.